CRM, FAQ and Generative AI combined in a single platform.
Easy to use, fully customizable — no IT expertise required.
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✓ Free of charge ✓ No obligation
FastSeries is designed to solve these problems
Data from multiple channels is disconnected. Agents must switch between systems, slowing down service.
The same questions are asked repeatedly. Agents waste time answering queries customers could find themselves.
Repetitive tasks like summarizing conversations and taking notes lead to fatigue and errors.
Customize functions and UI to match your business needs — no coding required.
No IT expertise needed. Minimal learning curve — get started right away.
Supports LINE, Facebook, Email, Web Chat, Phone — all channels in one system.
FastGenie AI for conversation summaries, AI Chatbot, and auto-generated FAQs.
Systematic ticket tracking with clear, measurable results.
In-depth analytics dashboard for effective decision-making.
A complete software suite for contact center
FastHelp is a CRM system by TechMatrix designed for contact center across all industries and business sizes. It streamlines operations through integrated customer data management and supports omni-channel communication.
FastAnswer is a Knowledge Management and FAQ system built for the Generative AI era. It can be deployed across all industries and business sizes.
FastGenie is a suite of Generative AI features that streamlines contact center operations and enhances customer experience — from conversation summaries and auto-generated content to in-depth analytics.
Fill in your details to see a product walkthrough. Our team will recommend the best features for your business.
